Shipping Protection
Shipping Protection
Sleep like it matters. Because it does.
Recommended by healthcare professionals | 30-Night Comfort Guarantee
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This offer won’t last forever. If your body needs better sleep, now’s the time.
30-Night Comfort Guarantee! Easy returns
Secure Payment Options:
- Reduced Anxiety and Stress
- Enhanced Sleep Quality
- Increased Daytime Energy
Risk-Free for 30 Nights!
Experience the Zoala difference with our 30-Night Comfort Guarantee. If you’re not completely satisfied, simply email us within 30 days with a photo and your reason for returning. We’ll arrange a stress-free refund or exchange, promptly and courteously, in line with our policy. Your comfort and satisfaction are our priority.
Proudly Australian
Designed for Australians. We understand our unique lifestyle—from coastal mornings to outback evenings. Our pillows are made to support the recovery needs of people who embrace life fully, in a country that demands your best.
We live hard. We work hard. We rest harder.
At Zoala, 1% of all sales is donated to the WWF 'Sponsor A Koala' program to support our precious Australian wildlife.
Frequently Asked Questions
Do you ship anywhere in Australia?
Yes, we ship all over Australia. We're proud to offer free shipping for orders over $60 across Australia through our post service partners. Our reasoning is straightforward: we understand that shipping costs can sometimes match or even exceed the value of the product itself, which doesn't sit well with us. As such, we've extended our delivery service to cover every state and territory in the country, and we shoulder the shipping expenses on your behalf.
How long will it take to get my orders?
Maximum Delivery Time frames: - Payment Confirmation Deadline: 1-2 business day. - Logistic Processing Time: a few hours. - Dispatch Time: 1-3 business days. - Post Delivery Deadline: 5 - 9 business days. Please keep in mind that these represent the maximum time frames, meaning you may receive your products sooner (which is often the case). Please refer to our shipping policy.
How long takes for dispatch my order?
Orders are typically processed and shipped within 3 business days, although during high demand times items may ship within 5 business days.
Where is your company located?
Our office is based in New South Wales (NSW), and we have warehouses located across both Victoria (VIC) and NSW. Depending on stock availability, some orders may be shipped directly from our supplier in China via air freight. Rest assured, we remain committed to meeting our promised shipping times.
Will I receive a confirmation number after I place my order?
Yes, all customers will receive a confirmation number to the email they provide during checkout.
How can I pay?
We accept all major credit cards: Visa, MasterCard, Discover; and PayPal
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Easy returns
Supporting local business
On orders over $60